Refund policy

Because all prints are made to order specifically for you, we do not accept returns or exchanges unless the item arrives damaged or defective.

If your print arrives damaged, please contact us within 7 days of delivery at photography.coneil@gmail.com with your order number and clear photographs of the damage. We will arrange a replacement or refund at our discretion.

Digital downloads are non-refundable once the file has been downloaded or accessed.